Table of Contents
What is OcasionPlus and how does it work
How selling your car to OcasionPlus works
Positive reviews: what users value
Negative reviews: the most common complaints
OcasionPlus on Trustpilot: real data
Key difference: OcasionPlus works with independent centres
When does it make sense to sell to OcasionPlus
Alternatives to OcasionPlus for selling your car
Frequently asked questions
OcasionPlus defines itself as the national leader in buying and selling second-hand and used cars. With more than 100 centres spread throughout Spain, it is the network with the largest territorial presence along with Flexicar. If you have searched for "OcasionPlus reviews" it is because you are considering selling them your car and want to know if it is a good idea.
As with any high-volume buying and selling company, experiences vary. There are satisfied users with the speed and treatment, and there are users with complaints about the process, guarantees and communication. In this article we analyse both sides with real data so you can decide with information.
What is OcasionPlus and how does it work
OcasionPlus is a network of second-hand car dealerships with Spanish capital. Unlike Compramostucoche (owned by AUTO1 Group, Germany) or Clicars (owned by Aramis Group, France), OcasionPlus is a national company based in Spain.
The network has more than 100 centres distributed throughout Spanish geography, from large cities to medium-sized towns. Each centre works with a certain degree of operational autonomy, meaning that the experience can vary from one centre to another (more on this later).
OcasionPlus offers two main services: selling used cars to the public (with financing, warranty and delivery) and buying cars from individuals (in-person valuation, offer and payment). Additionally, they handle part-exchanges (giving your car as part of the payment for another one).
How selling your car to OcasionPlus works
The process of selling to OcasionPlus follows the classic in-person dealership model.
Step 1: Request a valuation. You can do this through their website (form with vehicle data) or by going directly to the nearest centre. The web valuation is indicative; the real offer is made in person.
Step 2: Go to the centre with your car. A professional valuer inspects the vehicle at the centre. They evaluate bodywork, interior, mechanics, tyres, mileage and documentation. After the inspection, they make you an offer.
Step 3: Accept or reject. If you accept, you sign the sales documentation. OcasionPlus processes the payment (usually on the spot or within a few days, depending on the centre) and change of ownership. If you do not accept, you take your car away with no obligation.
The process is similar to Flexicar: in-person, direct and relatively fast. The main difference with Compramostucoche or Clicars is that OcasionPlus does not have a centralised digital model: everything is handled at the local centre.
Positive reviews: what users value
OcasionPlus has accumulated over 8,800 reviews on Trustpilot with an average rating of 4 out of 5 stars. Positive reviews highlight several aspects.
In-person service and closeness. OcasionPlus's main strength is the in-person experience. Many users positively value the treatment by staff in the centres: friendliness, availability to resolve doubts and a face-to-face process that builds trust. In a sector where much is done online, direct human contact remains a value for many sellers.
Wide network of centres. With more than 100 centres, OcasionPlus has a presence in areas where Compramostucoche or Clicars do not reach. If you live outside a major capital city, you are likely to have an OcasionPlus centre closer than any alternative.
Speed of the sales process. Several users mention that the sale transaction was closed in a single day: they went to the centre, the valuer assessed the car, they accepted the offer and got paid. For those who value immediacy, this experience is positive.
Instant payment. Unlike other companies where payment can take days, some OcasionPlus centres offer immediate payment (instant transfer) upon closing the deal. This depends on the specific centre.
Negative reviews: the most common complaints
Negative reviews of OcasionPlus follow patterns similar to those of other buying and selling companies, but with a unique nuance arising from its decentralised structure.
Inconsistency between centres. Operating with centres that have a degree of autonomy, the experience can be very different in one centre compared to another. One centre might offer excellent service while another could be disorganised. Negative reviews often mention specific centres rather than OcasionPlus as a brand. This makes it hard to generalise, but it also means your experience relies heavily on the centre you happen to visit.
Difference between web valuation and in-person offer. As with all direct purchase companies, the online estimate is indicative and the real offer is usually lower. Some users report major discrepancies that cause frustration. If you ask for an online valuation, assume that the final offer could be 10-20% lower.
It is a sector-wide pattern. Check out online valuation vs real offer: differences.
After-sales issues for buyers. A significant portion of the negative reviews on Trustpilot refers to the buying experience, not selling: warranties that do not cover what was promised, cars delivered with undeclared defects and difficulties in handling complaints. This is relevant to you as a seller because it indicates how strict the company is when buying (if they have issues when selling, they might be less demanding when buying, which could favor the transaction).
Sales pressure. Some users mention that the valuer pressures them to seal the sale right then and there, without leaving room to compare with other options. Artificial urgency is a standard tactic in the sector.
OcasionPlus on Trustpilot: real data
OcasionPlus has two profiles on Trustpilot (ocasionplus.com and ocasionplus.es) which together have over 8,800 reviews with an average rating of 4 stars. It is the buying and selling company with the highest volume of reviews in Spain, reflecting its high transaction volume.
The distribution is typical for high-volume companies: mostly 4-5 star reviews (fair or good experiences) and a percentage of 1-2 stars focused on after-sales, warranty issues and communication problems. The specific reviews about selling cars (the service we are interested in) are generally more positive than those for buying, as the selling process is simpler and causes fewer incidents.
Key difference: OcasionPlus works with independent centres
This is the most crucial point to understand OcasionPlus reviews and to distinguish it from Compramostucoche, Flexicar or Clicars.
While Compramostucoche and Clicars are centralised operations (one company, one process, one pricing system), OcasionPlus works more like a network of associated dealerships. Each centre has a degree of autonomy in valuation, negotiation and transaction terms.
Advantage for the seller. The price offered to you can vary from one centre to another. If a centre particularly needs your type of car for its local stock, it might offer more than another centre that does not require it. This introduces a
Table of Contents
What is OcasionPlus and how does it work
How selling your car to OcasionPlus works
Positive reviews: what users value
Negative reviews: the most common complaints
OcasionPlus on Trustpilot: real data
Key difference: OcasionPlus works with independent centres
When does it make sense to sell to OcasionPlus
Alternatives to OcasionPlus for selling your car
Frequently asked questions
OcasionPlus defines itself as the national leader in buying and selling second-hand and used cars. With more than 100 centres spread throughout Spain, it is the network with the largest territorial presence along with Flexicar. If you have searched for "OcasionPlus reviews" it is because you are considering selling them your car and want to know if it is a good idea.
As with any high-volume buying and selling company, experiences vary. There are satisfied users with the speed and treatment, and there are users with complaints about the process, guarantees and communication. In this article we analyse both sides with real data so you can decide with information.
What is OcasionPlus and how does it work
OcasionPlus is a network of second-hand car dealerships with Spanish capital. Unlike Compramostucoche (owned by AUTO1 Group, Germany) or Clicars (owned by Aramis Group, France), OcasionPlus is a national company based in Spain.
The network has more than 100 centres distributed throughout Spanish geography, from large cities to medium-sized towns. Each centre works with a certain degree of operational autonomy, meaning that the experience can vary from one centre to another (more on this later).
OcasionPlus offers two main services: selling used cars to the public (with financing, warranty and delivery) and buying cars from individuals (in-person valuation, offer and payment). Additionally, they handle part-exchanges (giving your car as part of the payment for another one).
How selling your car to OcasionPlus works
The process of selling to OcasionPlus follows the classic in-person dealership model.
Step 1: Request a valuation. You can do this through their website (form with vehicle data) or by going directly to the nearest centre. The web valuation is indicative; the real offer is made in person.
Step 2: Go to the centre with your car. A professional valuer inspects the vehicle at the centre. They evaluate bodywork, interior, mechanics, tyres, mileage and documentation. After the inspection, they make you an offer.
Step 3: Accept or reject. If you accept, you sign the sales documentation. OcasionPlus processes the payment (usually on the spot or within a few days, depending on the centre) and change of ownership. If you do not accept, you take your car away with no obligation.
The process is similar to Flexicar: in-person, direct and relatively fast. The main difference with Compramostucoche or Clicars is that OcasionPlus does not have a centralised digital model: everything is handled at the local centre.
Positive reviews: what users value
OcasionPlus has accumulated over 8,800 reviews on Trustpilot with an average rating of 4 out of 5 stars. Positive reviews highlight several aspects.
In-person service and closeness. OcasionPlus's main strength is the in-person experience. Many users positively value the treatment by staff in the centres: friendliness, availability to resolve doubts and a face-to-face process that builds trust. In a sector where much is done online, direct human contact remains a value for many sellers.
Wide network of centres. With more than 100 centres, OcasionPlus has a presence in areas where Compramostucoche or Clicars do not reach. If you live outside a major capital city, you are likely to have an OcasionPlus centre closer than any alternative.
Speed of the sales process. Several users mention that the sale transaction was closed in a single day: they went to the centre, the valuer assessed the car, they accepted the offer and got paid. For those who value immediacy, this experience is positive.
Instant payment. Unlike other companies where payment can take days, some OcasionPlus centres offer immediate payment (instant transfer) upon closing the deal. This depends on the specific centre.
Negative reviews: the most common complaints
Negative reviews of OcasionPlus follow patterns similar to those of other buying and selling companies, but with a unique nuance arising from its decentralised structure.
Inconsistency between centres. Operating with centres that have a degree of autonomy, the experience can be very different in one centre compared to another. One centre might offer excellent service while another could be disorganised. Negative reviews often mention specific centres rather than OcasionPlus as a brand. This makes it hard to generalise, but it also means your experience relies heavily on the centre you happen to visit.
Difference between web valuation and in-person offer. As with all direct purchase companies, the online estimate is indicative and the real offer is usually lower. Some users report major discrepancies that cause frustration. If you ask for an online valuation, assume that the final offer could be 10-20% lower.
It is a sector-wide pattern. Check out online valuation vs real offer: differences.
After-sales issues for buyers. A significant portion of the negative reviews on Trustpilot refers to the buying experience, not selling: warranties that do not cover what was promised, cars delivered with undeclared defects and difficulties in handling complaints. This is relevant to you as a seller because it indicates how strict the company is when buying (if they have issues when selling, they might be less demanding when buying, which could favor the transaction).
Sales pressure. Some users mention that the valuer pressures them to seal the sale right then and there, without leaving room to compare with other options. Artificial urgency is a standard tactic in the sector.
OcasionPlus on Trustpilot: real data
OcasionPlus has two profiles on Trustpilot (ocasionplus.com and ocasionplus.es) which together have over 8,800 reviews with an average rating of 4 stars. It is the buying and selling company with the highest volume of reviews in Spain, reflecting its high transaction volume.
The distribution is typical for high-volume companies: mostly 4-5 star reviews (fair or good experiences) and a percentage of 1-2 stars focused on after-sales, warranty issues and communication problems. The specific reviews about selling cars (the service we are interested in) are generally more positive than those for buying, as the selling process is simpler and causes fewer incidents.
Key difference: OcasionPlus works with independent centres
This is the most crucial point to understand OcasionPlus reviews and to distinguish it from Compramostucoche, Flexicar or Clicars.
While Compramostucoche and Clicars are centralised operations (one company, one process, one pricing system), OcasionPlus works more like a network of associated dealerships. Each centre has a degree of autonomy in valuation, negotiation and transaction terms.
Advantage for the seller. The price offered to you can vary from one centre to another. If a centre particularly needs your type of car for its local stock, it might offer more than another centre that does not require it. This introduces a
