Index
What is OcasionPlus and how does it work
How selling your car to OcasionPlus works
Positive reviews: what users value
Negative reviews: the most frequent complaints
OcasionPlus on Trustpilot: real data
Key difference: OcasionPlus works with independent centres
When it makes sense to sell to OcasionPlus
Alternatives to OcasionPlus for selling your car
Frequently asked questions
OcasionPlus defines itself as the national leader in the buying and selling of second-hand and used cars. With more than 100 centres spread throughout Spain, it is the network with the largest territorial presence along with Flexicar. If you have searched for "OcasionPlus reviews" it is because you are considering selling them your car and want to know if it is a good idea.
As in any high-volume buying and selling company, experiences vary. There are satisfied users with the speed and the treatment, and there are users with complaints about the process, warranties, and communication. In this article, we analyse both sides with real data so you can decide with information.
What is OcasionPlus and how does it work
OcasionPlus is a network of second-hand car dealerships with Spanish capital. Unlike Compramostucoche (owned by AUTO1 Group, Germany) or Clicars (owned by Aramis Group, France), OcasionPlus is a national company based in Spain.
The network has more than 100 centres distributed throughout Spain, from large cities to medium-sized towns. Each centre works with some operational autonomy, which means that the experience can vary from one centre to another (more on this later).
OcasionPlus offers two main services: selling used cars to the public (with financing, warranty, and delivery) and buying cars from individuals (in-person valuation, offer, and payment). In addition, they manage part-exchanges (trading in your car as part of the payment for another one).
How selling your car to OcasionPlus works
The process of selling to OcasionPlus follows the classic model of an in-person dealership.
Step 1: Request a valuation. You can do this through their website (form with vehicle data) or by going directly to the nearest centre. The online valuation is indicative; the real offer arrives in person.
Step 2: Go to the centre with your car. A professional valuer inspects the vehicle at the centre. They evaluate the bodywork, interior, mechanics, tyres, mileage, and documentation. After the inspection, they make you an offer.
Step 3: Accept or reject. If you accept, you sign the sales documentation. OcasionPlus manages the payment (usually on the spot or within a few days, depending on the centre) and the change of ownership. If you do not accept, you take your car with no obligation.
The process is similar to that of Flexicar: in-person, direct, and relatively quick. The main difference with Compramostucoche or Clicars is that OcasionPlus does not have a centralised digital model: everything is managed at the local centre.
Positive reviews: what users value
OcasionPlus accumulates more than 8,800 reviews on Trustpilot with an average rating of 4 out of 5 stars. Positive reviews highlight several aspects.
In-person treatment and closeness. The main strength of OcasionPlus is the face-to-face experience. Many users highly value the treatment by staff in the centres: friendliness, availability to solve doubts, and a face-to-face process that builds trust. In a sector where a lot is done online, direct human treatment remains a value for many sellers.
Wide network of centres. With more than 100 centres, OcasionPlus has a presence in locations that Compramostucoche or Clicars do not reach. If you live outside a major capital city, you may have an OcasionPlus centre closer to you than any alternative.
Speed of the sale process. Several users mention that the sale transaction was closed in a single day: they went to the centre, the valuer assessed the car, they accepted the offer, and they were paid. For those who value immediacy, this experience is positive.
Instant payment. Unlike other companies where payment can take days, some OcasionPlus centres offer immediate payment (instant transfer) upon closing the deal. This depends on the specific centre.
Negative reviews: the most frequent complaints
Negative reviews of OcasionPlus follow patterns similar to those of other buying and selling companies, but with their own nuance derived from their decentralised structure.
Inconsistency between centres. Since they operate with centres that have a degree of autonomy, the experience can be very different from one centre to another. One centre may offer excellent service while another may be disorganised. Negative reviews often mention specific centres, not OcasionPlus as a brand. This makes it difficult to generalise, but it also means your experience depends heavily on the centre you happen to visit.
Difference between online valuation and in-person offer. As with all direct purchase companies, the online estimate is indicative and the real offer is usually lower. Some users report significant differences that lead to frustration. If you are going to request an online valuation, assume that the final offer may be 10-20% lower.
It is a pattern of the sector. Check online valuation vs real offer: differences.
After-sales issues for buyers. A significant portion of negative reviews on Trustpilot relates to the buying experience, not selling: warranties that do not cover what was promised, cars delivered with undeclared defects, and difficulties managing claims. This is relevant to you as a seller because it indicates the level of strictness of the company when buying (if they have problems when selling, they might be less demanding when buying, which could favour your transaction).
Commercial pressure. Some users mention that the valuer pressures them to close the sale on the spot, without leaving room to compare with other options. Artificial urgency is a common tactic in the sector.
OcasionPlus on Trustpilot: real data
OcasionPlus has two profiles on Trustpilot (ocasionplus.com and ocasionplus.es) which together have more than 8,800 reviews with an average rating of 4 stars. It is the buying and selling company with the largest volume of reviews in Spain, reflecting its high transaction volume.
The distribution is typical for high-volume companies: a majority of 4-5 star reviews (correct or good experiences) and a percentage of 1-2 stars concentrated on after-sales, warranty, and communication issues. Specific reviews about selling cars (the service we are interested in) are generally more positive than those about buying, because the sale process is simpler and generates fewer incidents.
Key difference: OcasionPlus works with independent centres
This is the most important point to understand the reviews of OcasionPlus and differentiate it from Compramostucoche, Flexicar, or Clicars.
While Compramostucoche and Clicars are centralised operations (one company, one process, one pricing system), OcasionPlus works more like a network of associated dealerships. Each centre has a degree of autonomy in valuation, negotiation, and transaction conditions.
Advantage for the seller. The price offered to you can vary from one centre to another. If a centre particularly needs your type of car for its local stock, it may offer more than another centre that does not need it. This introduces a "local demand" factor that centralised companies do not have.
To find out the real value of your car before going to a centre, check how to find out how much your car is worth.
Disadvantage for the seller. The experience is less predictable. One centre may be excellent and another mediocre. There is no uniform standard of service quality. If your nearest centre gives you a bad experience, that does not mean another centre won't be better.
Practical implication. If you have several OcasionPlus centres relatively close by, it might be worth asking for a valuation at two of them. The offers could be different, and the best one could be significantly higher than the worst.
When it makes sense to sell to OcasionPlus
OcasionPlus can be a good option in specific situations.
You have a centre nearby and value in-person service. If your nearest centre has good reviews and you prefer a face-to-face process, OcasionPlus offers that experience.
You live in a medium-sized town with no other options. With more than 100 centres, OcasionPlus has a presence in towns where Compramostucoche or Clicars do not reach. If there are no other in-person options in your area, it may be your best local alternative.
You want to buy another car at the same place. Part-exchange (trading in your car as part of the payment for the new one) can yield a better valuation than a direct sale, because the centre has an incentive to close the sale of the new car. If you are interested in buying and selling in the same transaction, check our guide on car part-exchange: what it is and how it works.
You need to get paid on the spot. If your centre offers immediate payment and you need the money today, it is an advantage over companies that pay within 3-7 days.
Alternatives to OcasionPlus for selling your car
Other direct purchase companies. Compramostucoche and Flexicar work with the same model (one offer, no competition) and give similar prices. Check our article on alternatives to Compramostucoche for a detailed comparison.
If you are comparing direct purchase options, it is worth knowing that Autohero and Compramostucoche are the same company. Autohero reviews explain this relationship and what it means for the seller.
On the other hand, Flexicar is the largest network of used car dealerships in Spain and the most comparable alternative to OcasionPlus in terms of the in-person model. You can check the analysis of Flexicar reviews to compare.
Classified portals. Wallapop, Coches.net, Milanuncios. You publish and manage it yourself. More work but the possibility of a better price if you have time and patience.
If you prefer portals, check our guide to selling your car on Wallapop.
Platforms with dealer bidding. With Dealcar, you upload your car once and more than 1,000 verified dealerships compete for it. Offers arrive on average in less than 18 hours. Since there is real competition, the price adjusts to the market. On average, sellers get €1,400 more than selling on Wallapop. And you do not need to travel to any centre: you get paid before handing over the keys and the dealer collects the car from your home.
Dealcar: value your car for free and receive offers from dealerships
Dealcar provides you with a free valuation tool that estimates your car's value in less than 30 seconds. You enter the registration number and vehicle details, and you receive a valuation based on real, closed sales prices in the market.
From there, your car is presented to a network of more than 1,000 verified and professional dealerships that bid against each other to buy it. On average, the first offers arrive in less than 18 hours.
100% free for you. No commissions or hidden costs.
You get paid before handing over the keys. Bank transfer before delivering the car.
They collect the car from your home. No trips to evaluation centres.
No paperwork. The buyer handles the transfer, DGT, and all the paperwork.
On average, 1,400 euros more than selling on Wallapop.
More than 12,000 cars sold and an average rating of 4.9 out of 5.
Frequently asked questions
Is OcasionPlus reliable for selling my car?
Yes. It is a Spanish company with more than 100 centres and more than 8,800 reviews on Trustpilot. It is not a scam. The experience can vary between centres, so it is worth checking reviews for the specific centre you are going to.
Does OcasionPlus pay on the spot?
It depends on the centre. Some offer immediate payment by bank transfer upon closing the transaction. Others may take a few days. Confirm the payment conditions before accepting the offer.
Is the OcasionPlus offer negotiable?
There is more room for negotiation than at Compramostucoche or Clicars, because the centres have some autonomy. If the valuer makes you an offer that does not convince you, you can make a counter-argument. It is no guarantee they will increase it, but the decentralised structure gives a bit more flexibility.
Can I ask for a valuation at two OcasionPlus centres?
Yes. There is no exclusivity. If you have two centres relatively close by, it may be worth asking at both. The offers may be different depending on the stock needs of each centre.
Is it worth comparing OcasionPlus with Dealcar?
Yes. Valuing on Dealcar is free and gives you offers from multiple competing dealerships. If the offers on Dealcar are better than OcasionPlus's (which is common when there is a bid), you can sell through that route. If not, you always have the OcasionPlus option. Comparing costs no money.
