Index
What Clicars is and who is behind it
How selling your car to Clicars works
Positive reviews: what users value
Negative reviews: the most frequent complaints
Clicars on Trustpilot: real facts
The three most common problems when selling
When it makes sense to sell on Clicars
Alternative options to Clicars for selling your car
Frequently asked questions
If you are looking for "clicars reviews" it is because you are thinking about buying or selling a car with them and want to know if it is worth it. It is a smart search: before handing over an asset worth thousands of pounds to a company, it is wise to know the experience of those who have already done so.
Clicars is a legitimate company, with a physical presence in Spain, backed by a European group and thousands of transactions under its belt. It is not a scam. But as in any car dealership, there are aspects that work well and others that cause friction. In this article we analyse both with real data and reviews.
What Clicars is and who is behind it
Clicars was founded in 2016 in Spain as a digital-first platform for buying and selling used cars. In 2021 it was acquired by Aramis Group, the largest online used car distributor in Europe, listed on the Paris stock exchange.
Aramis Group operates in France (Aramis Auto), Belgium (Cardoen), Austria and Spain (Clicars). The group manages over 70,000 annual sales in Europe. In Spain, Clicars has main centres in Madrid (Villaverde) and Zaragoza, and offers home delivery throughout the mainland.
The Clicars business model has two sides: it sells used cars to the public (its main activity) and buys cars from individuals, either for its own stock or as a part-exchange service. When you sell your car to Clicars, the company integrates it into its stock to resell it, applying a commercial margin.
How selling your car to Clicars works
The process of selling to Clicars has three phases.
Phase 1: Online valuation. You enter your car's details on the Clicars website (or via Clidrive, their specific service for buying cars from individuals). You receive an estimated price within minutes. This figure is indicative and non-binding.
Phase 2: Inspection and final offer. Clicars offers home inspection in the areas where it has coverage (mainly Madrid, Zaragoza and surroundings). An inspector travels to your location, inspects the car and makes you a final offer. If you are not in a coverage area, you can travel to one of their centres.
The home inspection is one of the distinct advantages of Clicars compared to WeBuyAnyCar (Compramostucoche) or Flexicar, where you normally have to go to the centre yourself.
Phase 3: Acceptance and payment. If you accept, Clicars manages the paperwork, payment by bank transfer and vehicle collection. The process can be completed in a few days under normal conditions.
Positive reviews: what users value
Streamlined digital process. Users value that a large part of the process can be done online, from the valuation to the paperwork management. For profiles that value technology and digital convenience, Clicars offers a more modern experience than a traditional dealership.
Home inspection. Not having to travel to the inspection centre is a real benefit, especially for people short on time or in cities with heavy traffic. Several users highlight the convenience of this service.
Customer service. Many positive reviews mention the good treatment from the advisors and sales staff during the selling process. Ratings highlighting friendliness and professionalism in the initial contact phase are frequent.
Speed of the sale. Some users report having sold their car in just a few days, with an agile and hassle-free process.
Negative reviews: the most frequent complaints
The negative reviews of Clicars follow very defined patterns.
Difference between online valuation and real offer. As with all direct buy companies, the figure you receive on the website is not the final offer. After the inspection, the price usually drops. Some users report significant differences between the online estimate and the final offer, which causes frustration. If you want to understand why this happens across all companies in the sector, check out our article on online valuation vs real offer.
Payment delays. Several reviews mention that bank transfer payments take longer than promised. For a seller expecting to get paid in 2-3 days who ends up waiting a week or more, the experience is negative.
Limited geographical coverage for home inspection. Home inspection is not available across all of Spain. Outside Madrid, Zaragoza and their areas of influence, coverage is limited. This may force the seller to travel, removing the main benefit of the model.
Pressure to close the deal. Some users mention that the salesperson pressures them to accept the offer on the spot or within a very short timeframe, which limits the ability to compare with other options.
Difficult communication after the sale. Recent reviews mention difficulties in contacting Clicars once the car is handed over, especially when there are issues with the payment or paperwork.
Clicars on Trustpilot: real facts
Clicars has more than 3,400 reviews on Trustpilot with an average rating of 4 out of 5 stars. It is a reasonable rating that reflects an experience that is mostly correct, with a percentage of incidents that generate negative reviews.
The 5-star reviews highlight the ease of the process, good commercial treatment and speed. The 1-2 star reviews focus on the price difference between valuation and offer, after-sales problems, payment delays and pressure to close the deal.
It is important to put this into context: with thousands of annual transactions, a percentage of issues is inevitable. The majority of users have a satisfactory experience. But the recurring problems (price, payment, post-sale communication) indicate patterns in the business model, not isolated incidents.
The three most common problems when selling
1. The online valuation is a hook, not an offer
This pattern is identical to Webuyanycar and Flexicar. The figure you see on the screen is an algorithmic estimate that tends to be optimistic. Its purpose is to get you to book an appointment. The real offer comes after the inspection and can be significantly lower.
If you are going to request a valuation from Clicars, go with the expectation that the final offer will be 10-20% lower than the online estimate. If that fits your expectations, go ahead. If the online figure seems fair but leaves no room for a reduction, look for alternatives before going to the appointment.
2. A single offer, without competition
As with all direct buy companies, you receive a single price. Clicars calculates its offer to maximize its resale margin. There is no bidding, no competition, no second buyer to push the price up. Accepting the first offer without comparing is one of the most expensive mistakes when selling a car.
3. Payment is not always immediate
Although Clicars promises quick payments, reviews show that timeframes can drag out. Before handing over the car, make sure the contract specifies a concrete payment terms. And do not hand over the keys until you are clear on when the money will reach your account.
When it makes sense to sell on Clicars
Clicars can be a reasonable option in specific situations.
You live in Madrid or Zaragoza and value the home inspection. If the convenience of not travelling is your priority and you are in the coverage area, the home inspection is a real advantage.
You need to sell quickly and accept a below-market price. If urgency rules and you can take the discount, Clicars handles it in a few days.
Your car has a low value and the difference doesn't offset searching for alternatives. If your car is worth €3,000-€4,000, the difference between Clicars' offer and what you could get otherwise might be €200-€400. For some sellers, that difference does not justify the effort.
To know if the difference warrants comparing, you need to know the real value. Check out how to find out what your car is worth.
In all other cases, it is worth comparing before accepting.
Alternative options to Clicars for selling your car
Other direct buy companies. Compramostucoche and Flexicar work with the same model (one offer, no competition) and give similar prices. Asking two or three gives you a reference range. Check out our article on alternatives to Compramostucoche for a detailed analysis.
Classified portals. Wallapop, Coches.net, Milanuncios. You publish and manage it yourself. More work but potential for a better price.
If you prefer using portals, check out our guide to selling your car on Wallapop.
Platforms with dealer bidding. With Dealcar, you upload your car once and more than 1,000 verified dealerships compete for it. Offers arrive on average in less than 18 hours. Since there is real competition, the price scales to market value. On average, sellers get €1,400 more than selling on Wallapop. You get paid before handing over the keys and the winning dealership collects the car from your home.
The key difference between Clicars and Dealcar is the same as between any direct buy company and a bidding model: in Clicars you receive an offer from a buyer who needs a profit margin. In Dealcar you receive multiple offers from buyers competing against each other.
Dealcar: value your car for free and receive offers from dealers
Dealcar offers you a free valuation tool that values your car in less than 30 seconds. You enter the number plate and vehicle details, and receive a valuation based on real market transaction prices.
From there, your car is presented to a network of over 1,000 professional and verified dealerships who bid against each other to buy it. On average, the first offers arrive in under 18 hours. You compare and keep the best one. No negotiation, no pressure.
100% free for you. No commissions or hidden costs.
You get paid before handing over the keys. Bank transfer before handing over the car.
They collect the car from your home. No travelling to physical centres.
No paperwork. The dealer manages the transfer, DGT authority and all paperwork.
On average, €1,400 more than selling on Wallapop.
Over 12,000 cars sold and an average rating of 4.9 out of 5.
Use the free Dealcar valuation tool.
Frequently asked questions
Is Clicars reliable for selling my car? Yes.
It is a legitimate company, belonging to the European Aramis Group (listed on the stock exchange), has physical centres in Spain and over 3,400 reviews on Trustpilot. It is not a scam. But being reliable does not mean they will give you the best price.
Is the Clicars online valuation what I am actually going to get paid?
Not necessarily. The online valuation is guide. The real offer comes after the physical inspection and can be lower. Go to the appointment with the expectation that the final price may be 10-20% lower than the online estimate.
Does Clicars pay quickly?
In most cases yes, but some reviews report delays. Make sure the contract specifies a concrete payment timeframe before handing over the car.
Can I value my car on Clicars and Dealcar at the same time?
Yes. There is no exclusivity on either. In fact, it is recommended: the Clicars valuation gives you a reference point and the Dealcar offers (with multiple dealers competing) provide the context to know if the Clicars offer is good or if you are leaving money on the table. Comparing costs nothing.
Does Clicars offer home inspection across all of Spain?
No. Home inspection coverage is limited to Madrid, Zaragoza and certain surrounding areas. Outside these areas, you will have to travel to a centre or look for another option.
Index
What Clicars is and who is behind it
How selling your car to Clicars works
Positive reviews: what users value
Negative reviews: the most frequent complaints
Clicars on Trustpilot: real facts
The three most common problems when selling
When it makes sense to sell on Clicars
Alternative options to Clicars for selling your car
Frequently asked questions
If you are looking for "clicars reviews" it is because you are thinking about buying or selling a car with them and want to know if it is worth it. It is a smart search: before handing over an asset worth thousands of pounds to a company, it is wise to know the experience of those who have already done so.
Clicars is a legitimate company, with a physical presence in Spain, backed by a European group and thousands of transactions under its belt. It is not a scam. But as in any car dealership, there are aspects that work well and others that cause friction. In this article we analyse both with real data and reviews.
What Clicars is and who is behind it
Clicars was founded in 2016 in Spain as a digital-first platform for buying and selling used cars. In 2021 it was acquired by Aramis Group, the largest online used car distributor in Europe, listed on the Paris stock exchange.
Aramis Group operates in France (Aramis Auto), Belgium (Cardoen), Austria and Spain (Clicars). The group manages over 70,000 annual sales in Europe. In Spain, Clicars has main centres in Madrid (Villaverde) and Zaragoza, and offers home delivery throughout the mainland.
The Clicars business model has two sides: it sells used cars to the public (its main activity) and buys cars from individuals, either for its own stock or as a part-exchange service. When you sell your car to Clicars, the company integrates it into its stock to resell it, applying a commercial margin.
How selling your car to Clicars works
The process of selling to Clicars has three phases.
Phase 1: Online valuation. You enter your car's details on the Clicars website (or via Clidrive, their specific service for buying cars from individuals). You receive an estimated price within minutes. This figure is indicative and non-binding.
Phase 2: Inspection and final offer. Clicars offers home inspection in the areas where it has coverage (mainly Madrid, Zaragoza and surroundings). An inspector travels to your location, inspects the car and makes you a final offer. If you are not in a coverage area, you can travel to one of their centres.
The home inspection is one of the distinct advantages of Clicars compared to WeBuyAnyCar (Compramostucoche) or Flexicar, where you normally have to go to the centre yourself.
Phase 3: Acceptance and payment. If you accept, Clicars manages the paperwork, payment by bank transfer and vehicle collection. The process can be completed in a few days under normal conditions.
Positive reviews: what users value
Streamlined digital process. Users value that a large part of the process can be done online, from the valuation to the paperwork management. For profiles that value technology and digital convenience, Clicars offers a more modern experience than a traditional dealership.
Home inspection. Not having to travel to the inspection centre is a real benefit, especially for people short on time or in cities with heavy traffic. Several users highlight the convenience of this service.
Customer service. Many positive reviews mention the good treatment from the advisors and sales staff during the selling process. Ratings highlighting friendliness and professionalism in the initial contact phase are frequent.
Speed of the sale. Some users report having sold their car in just a few days, with an agile and hassle-free process.
Negative reviews: the most frequent complaints
The negative reviews of Clicars follow very defined patterns.
Difference between online valuation and real offer. As with all direct buy companies, the figure you receive on the website is not the final offer. After the inspection, the price usually drops. Some users report significant differences between the online estimate and the final offer, which causes frustration. If you want to understand why this happens across all companies in the sector, check out our article on online valuation vs real offer.
Payment delays. Several reviews mention that bank transfer payments take longer than promised. For a seller expecting to get paid in 2-3 days who ends up waiting a week or more, the experience is negative.
Limited geographical coverage for home inspection. Home inspection is not available across all of Spain. Outside Madrid, Zaragoza and their areas of influence, coverage is limited. This may force the seller to travel, removing the main benefit of the model.
Pressure to close the deal. Some users mention that the salesperson pressures them to accept the offer on the spot or within a very short timeframe, which limits the ability to compare with other options.
Difficult communication after the sale. Recent reviews mention difficulties in contacting Clicars once the car is handed over, especially when there are issues with the payment or paperwork.
Clicars on Trustpilot: real facts
Clicars has more than 3,400 reviews on Trustpilot with an average rating of 4 out of 5 stars. It is a reasonable rating that reflects an experience that is mostly correct, with a percentage of incidents that generate negative reviews.
The 5-star reviews highlight the ease of the process, good commercial treatment and speed. The 1-2 star reviews focus on the price difference between valuation and offer, after-sales problems, payment delays and pressure to close the deal.
It is important to put this into context: with thousands of annual transactions, a percentage of issues is inevitable. The majority of users have a satisfactory experience. But the recurring problems (price, payment, post-sale communication) indicate patterns in the business model, not isolated incidents.
The three most common problems when selling
1. The online valuation is a hook, not an offer
This pattern is identical to Webuyanycar and Flexicar. The figure you see on the screen is an algorithmic estimate that tends to be optimistic. Its purpose is to get you to book an appointment. The real offer comes after the inspection and can be significantly lower.
If you are going to request a valuation from Clicars, go with the expectation that the final offer will be 10-20% lower than the online estimate. If that fits your expectations, go ahead. If the online figure seems fair but leaves no room for a reduction, look for alternatives before going to the appointment.
2. A single offer, without competition
As with all direct buy companies, you receive a single price. Clicars calculates its offer to maximize its resale margin. There is no bidding, no competition, no second buyer to push the price up. Accepting the first offer without comparing is one of the most expensive mistakes when selling a car.
3. Payment is not always immediate
Although Clicars promises quick payments, reviews show that timeframes can drag out. Before handing over the car, make sure the contract specifies a concrete payment terms. And do not hand over the keys until you are clear on when the money will reach your account.
When it makes sense to sell on Clicars
Clicars can be a reasonable option in specific situations.
You live in Madrid or Zaragoza and value the home inspection. If the convenience of not travelling is your priority and you are in the coverage area, the home inspection is a real advantage.
You need to sell quickly and accept a below-market price. If urgency rules and you can take the discount, Clicars handles it in a few days.
Your car has a low value and the difference doesn't offset searching for alternatives. If your car is worth €3,000-€4,000, the difference between Clicars' offer and what you could get otherwise might be €200-€400. For some sellers, that difference does not justify the effort.
To know if the difference warrants comparing, you need to know the real value. Check out how to find out what your car is worth.
In all other cases, it is worth comparing before accepting.
Alternative options to Clicars for selling your car
Other direct buy companies. Compramostucoche and Flexicar work with the same model (one offer, no competition) and give similar prices. Asking two or three gives you a reference range. Check out our article on alternatives to Compramostucoche for a detailed analysis.
Classified portals. Wallapop, Coches.net, Milanuncios. You publish and manage it yourself. More work but potential for a better price.
If you prefer using portals, check out our guide to selling your car on Wallapop.
Platforms with dealer bidding. With Dealcar, you upload your car once and more than 1,000 verified dealerships compete for it. Offers arrive on average in less than 18 hours. Since there is real competition, the price scales to market value. On average, sellers get €1,400 more than selling on Wallapop. You get paid before handing over the keys and the winning dealership collects the car from your home.
The key difference between Clicars and Dealcar is the same as between any direct buy company and a bidding model: in Clicars you receive an offer from a buyer who needs a profit margin. In Dealcar you receive multiple offers from buyers competing against each other.
Dealcar: value your car for free and receive offers from dealers
Dealcar offers you a free valuation tool that values your car in less than 30 seconds. You enter the number plate and vehicle details, and receive a valuation based on real market transaction prices.
From there, your car is presented to a network of over 1,000 professional and verified dealerships who bid against each other to buy it. On average, the first offers arrive in under 18 hours. You compare and keep the best one. No negotiation, no pressure.
100% free for you. No commissions or hidden costs.
You get paid before handing over the keys. Bank transfer before handing over the car.
They collect the car from your home. No travelling to physical centres.
No paperwork. The dealer manages the transfer, DGT authority and all paperwork.
On average, €1,400 more than selling on Wallapop.
Over 12,000 cars sold and an average rating of 4.9 out of 5.
Use the free Dealcar valuation tool.
Frequently asked questions
Is Clicars reliable for selling my car? Yes.
It is a legitimate company, belonging to the European Aramis Group (listed on the stock exchange), has physical centres in Spain and over 3,400 reviews on Trustpilot. It is not a scam. But being reliable does not mean they will give you the best price.
Is the Clicars online valuation what I am actually going to get paid?
Not necessarily. The online valuation is guide. The real offer comes after the physical inspection and can be lower. Go to the appointment with the expectation that the final price may be 10-20% lower than the online estimate.
Does Clicars pay quickly?
In most cases yes, but some reviews report delays. Make sure the contract specifies a concrete payment timeframe before handing over the car.
Can I value my car on Clicars and Dealcar at the same time?
Yes. There is no exclusivity on either. In fact, it is recommended: the Clicars valuation gives you a reference point and the Dealcar offers (with multiple dealers competing) provide the context to know if the Clicars offer is good or if you are leaving money on the table. Comparing costs nothing.
Does Clicars offer home inspection across all of Spain?
No. Home inspection coverage is limited to Madrid, Zaragoza and certain surrounding areas. Outside these areas, you will have to travel to a centre or look for another option.
